Dechra Pharmaceuticals PLC and its subsidiary companies’ respective websites (“website”) are operated by Dechra Pharmaceuticals PLC, a company incorporated in England and Wales with an office at 24 Cheshire Avenue Cheshire Business Park, Lostock Gralam, Northwich CW9 7UA. For the purpose of the General Data Protection Regulation ("GDPR"), the data controller is Dechra.
The terms “Dechra”, “we”, “us”, “our” and “ours” when used in this Privacy Notice means Dechra Pharmaceuticals PLC, which includes the subsidiaries, divisions, branches, affiliates or companies under control of Dechra Pharmaceuticals PLC. The terms “you”, “your” and “yours” when used in this privacy notice (“Privacy Notice”) means any person who interacts with and/or does business with us.. If you have questions about this Privacy Notice please contact us by email at DataProtection@dechra.com or by telephone at +44 1606 814730.
IMPORTANT: BY SUBMITTING PERSONAL DATA MANUALLY OR IN ELECTRONIC FORM TO US AND/OR BY USING OUR WEBSITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE COLLECTED, USED AND PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW.
Dechra is committed to taking all reasonable steps to ensure that all Personal Data held by us in relation to our employees, customers, supplier and all other individuals is kept secure, processed in a fair and lawful manner and managed in accordance with all applicable data privacy laws.
Please review this Privacy Notice carefully . It describes our current policies and practices with regard to Personal Data collected by us from you directly and/or through the website (to the extent that such Personal Data is protected by applicable data protection laws). In particular, it explains what types of information we collect, how that information is used, to whom it is disclosed and how it is safeguarded.
This Privacy Notice applies to all Personal Data that is collected, processed, used and stored by us (except in relation to Personal Data relating to our contractors, consultants, employees and workers, whose personal data is covered by a separate privacy notice). For the purpose of this Privacy Notice, “Personal Data” refers to information or pieces of information that could identify you, and could include your name, job description, , date of birth, email and/or mailing address and/or health related data.
We are continually improving our methods of communication and adding new functionality and features to this website and to our existing services. Because of these ongoing changes, changes in the law and the changing nature of technology, our data practices will change from time to time. We encourage you to check this page frequently because, by visiting our website, you agree to accept the current version of this Privacy Notice.
You may choose to use our services and solutions or receive additional information from us. When you request our services and solutions or request additional information, we collect personal information about you such as your name, postal address, email address, telephone number and payment details. For example, we collect Personal Data when you:
We may also ask for demographic information to enable us to provide a personalised service to you. The information you provide is either manually or electronically stored in our databases or those of our third party suppliers (as to which, please see the section entitled “Transfer of Data to Third Parties” below)..
We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate postal or zip codes are received, we may use third party software to fix them.
Finally, we may receive information about you from third parties that we work with, including, for example, veterinary practices, advertising networks, analytics providers, search information providers, credit reference agencies, and fraud detection providers.
We will use your Personal Data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes. When we ask you for Personal Data, this may be used for the following purposes:
We rely on your consent to do this when you provide your Personal Data to us. Where we send you information for any purpose, it may be sent by email or post.
We will retain your data for a reasonable duration. If such duration cannot be determined, the following criteria will apply to fix this duration:
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you, for which we may make a small charge. We will also correct, amend or delete any Personal Data that you inform us is inaccurate and notify any third party recipients of the necessary changes. You may update any information you have given to us by contacting us at the address set out above.
You can also, for a legitimate purpose, object to the processing of your personal data, by addressing your request to the same mailing address. Finally you have the right to give instructions on the outcome of your Personal Data after your death.
In addition to the above mentioned rights, you are entitled to:
In respect of any complaints, we ask that you please attempt to resolve them with us before contacting any supervisory authority.
Requests to delete Personal Data are subject to any applicable legal and ethical reporting and/or document retention obligations imposed on us.
We may keep your contact details on our database and may, from time to time, email or post information to you to make you aware of our other similar products and services which may be of interest to you.
We hope you will be delighted with our products and services. However, if you do not wish to receive marketing emails from us and want to be removed from our electronic mailing list, please email us at the address given below with “Email Unsubscribe” in the subject heading.
If you also wish to be removed from our postal marketing database, please let us know by emailing us at the address given below with “Mail Unsubscribe” in the subject heading or writing to us at our address set out above.
We will only transfer your personal data outside the Dechra Group on a strictly limited "need to know" basis where there is a legitimate business need or there is an overarching legal justification that we do so.
If a particular disclosure is required to meet a legal obligation (for example to a government agency or police force/security service) or in connection with legal proceedings, we may provide your personal data so long as the disclosure is limited to that which is legally required.
To protect your data we will enter into appropriate contractual arrangements to ensure that your data is kept secure and only used for legitimate, authorised purposes. We do not share, sell or distribute your Personal Data with unrelated third parties, except as otherwise provided for in this Privacy Notice and under these limited circumstances:
If you are visiting this website from a country other than the country in which our servers are located (currently the United Kingdom), the various communications will necessarily result in the transfer of information across international boundaries.. Additionally, the data we collect may be accessed, transferred to and stored by companies and external service providers established outside the UK and the European Economic Area ("EEA"). It may also be processed by personnel operating outside the UK and the EEA who work for us or for one of our service providers. Countries outside the UK and the EEA may not offer the same level of protection. To protect your data we will enter into appropriate contractual arrangements with any companies we share data with outside the UK and the EEA. Should you require further information about the means by which we ensure the protection of your data overseas, we may, upon receipt of a request from you, provide a copy of the details of the safeguards securing the transfer at our discretion.
These recipients outside of the UK and EEA include:
Data likely to be transferred to such recipients includes (as applicable):
Transfer of such data outside of the UK and the EU/European Economic Area is aimed at the following purposes:
The following protection measures are followed to ensure an adequate level of protection:
We undertake to take all useful precautions to ensure the confidentiality and security of the processed Personal Data and prevent them from alteration, corruption of access by unauthorised parties.
We also require our third party providers to take reasonable precautions to keep your personal information secure.
Unfortunately, no storage system and no transmission of information is completely secure. More information regarding our security procedures related to the storage of your Personal Data may be provided upon written request. Please submit any such request in writing, addressed to Dechra’s Group IT Director, at the address set out above.
You agree that the courts of England and Wales shall have exclusive jurisdiction to resolve any controversy or claim of whatever nature arising out of or relating to this Privacy Notice, and that the laws of England and Wales shall govern such dispute or claim. However, we retain the right to bring legal proceedings in any jurisdiction where we believe that infringement of this agreement is taking place or originating.